The Dubai Police have arrested an expatriate bank official who allegedly swindled over Dh5 million from the accounts of bank customers.
The money was transferred electronically to an account opened in a fictitious name in his home country, the police said.
The suspect had targeted unsuspecting bank customers who gave him their personal details including pin codes of their bank cards, as they did not know that bank officials are not allowed to know or ask for the pin code of any customer.Major Ahmed Al Merri, Director of the Criminal Investigation Department, said an Asian lodged a complaint with the police early this month that he was defrauded by someone who managed to transfer a huge amount of money from his account electronically to a bank outside the UAE.A team of officers specialised in handling e-crimes cracked the case and arrested the suspect. During interrogation, the suspect said he joined the bank two years ago. He accessed accounts of bank customers and transferred over Dh5 million to an account he had managed to open in a fictitious name.He first stole a copy of the passport of his colleague and got a SIM card in the latter’s name from a shop in Sharjah after he told the salesman that his friend was busy and had asked him to get the card for him.He started calling not so knowledgeable bank customers, telling them that he wanted to update their personal information. After obtaining the personal details, he would call the bank’s call centre and tell the attending employee that he had forgotten the pin code of his card and that he wanted a new one. Once the call centre staff asked him to key in the new pin code, he would do so. He would then go to any Internet café and transfer the money from the customer’s account to his account in his country.Major Al Merri praised the police officials who cracked the case and saved the bank employee who was impersonated by the suspect.Brigadier Khalil Ibrahim Al Mansouri, Director of the General Department of Criminal Investigation, called on the banks to protect their customers’ identities and make sure that their customers do not divulge their personal details or pin codes to anyone.amiraView the Original article
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